Over the past 30 years, Julie Kliger, MPA, BSN, RN has been measurably improving outcomes in hospitals and health systems by applying Performance Improvement (PI), Change Management and Leadership Development principles into large, complex health care organizations.
She has been nationally recognized for unprecedented achievements in outcomes’ research including, reducing medication administration error and sepsis mortality. Julie’s current activities also include implementation of protocols into the operating room to improve physician outcomes and developing performance strategies for Accountable Care Organizations (ACOs).
Julie has consulted with the California Association of Public Hospitals, Society of Critical Care Medicine, Stanford University’s Clinical Excellence Research Center, University of California at San Francisco, Institute for Healthcare Improvement (IHI), Agency for Health Research Quality Innovator, 3M, Wolters Kluwer, SF Department of public health, among other private and not-for-profit organizations.
To further her work, Julie established The Altos Group, an organizational improvement and management advisory firm that works exclusively with healthcare organizations. Her group focuses on applied clinical outcomes-based research in order to optimize evidence-based care in healthcare.
Julie has worked for the University of California Office of the President in the Division of Clinical Services as Associate Director of Quality, where she led implementation of the first ever system-wide, web based error reporting program, which is still active across all five academic medical centers.
A published author, Julie’s articles can be found in many journals, including the Agency for Healthcare Research Quality (AHRQ), Archives of Internal Medicine-JAMA (April, 2010), Joint Commissions’ Journal on Quality and Patient Safety and Journal of Nursing Administration.
Julie completed her Master’s in Public Administration at Harvard University’s Kennedy School of Government, where she focused on patient safety and error reduction policies. She holds a Bachelor’s of Science in Nursing from Columbia University in New York City and a Bachelor’s of Arts from UC Berkeley. Currently she holds an Adjunct Faculty position at UCSF.